I was under the impression that Samsung was issuing new IMEIs or something like that but was educated by IMEI Guru staff that that is impossible. IMEI Gurus website clearly states 'YOUR DEVICE WILL BE ASSIGNED A NEW IMEI NUMBER – THAT IS GUARANTEED TO NEVER BLOCK AGAIN!' but this is not true.

I am also filling a complaint with the BBB, Samsung, and AT&T! The point is that these guys do know their stuff and could really help make people whole after being scammed but you are rolling the dice on if your IMEI will be from 2005 and gets flagged in AT&T's system as unable to even receive signals that your phone clearly can. I even offered my own donor IMEI from a phone that does get LTE but I was called a scam artist and told I am not welcome there. I reached out to IMEI Gurus today to try and fix the phone I had to get to replace the non-working Note 8 broke and I tried putting my sim in the Note 8 to find that the IMEI was added to the blacklist by IMEI. I wanted a working phone and had already been scammed once by a lowlife selling me a phone and reporting it lost or stolen 4 months after the sale. PayPal eventually refunded me the money which is not what I wanted. IMEI Gurus refused to deal with the situation at all. I was not getting what I paid for and I eventually filed a dispute with PayPal. I brought this up with this company but they refused to help me. They could restore it but the system would auto remove it every so often. After working with the store I found that the problem was that the IMEI they put on my phone was from an old phone not capable of LTE so AT&T's system was automatically shutting my LTE off. I reached out to IMEI Gurus and they were unwilling to assist me with the matter. After a week I lost all mobile data and couldn't use the phone for anything but calls and SMS. I was impressed by the process and the professionalism of these guys. I had a Note 8 repaired and it seemed to work great.

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